✧ Manufacturing Time is 2 Business Weeks (This is Max. Time we take from Customers, If you need Earlier then contact our Customer Support). For Rush Order please contact our customer support.
✧ We use UPS and FedEx as Our Shipping Partners for United States, Canada, United Kingdom, and Australia. Shipping takes 6-9 Business days to get delivered to your doorstep after we ship your ring.
✧ All Designs can be made in Different types of Diamond as part of Customization, such as Moissanite, Aquamarine, Lab Made Diamonds, Natural Diamonds. Above Details and Price for Moissanite. If you want to change the Diamond type or Diamond Size, then contact our Customer Support.
✧ Gift Packing, Gift Note, and Engraving available Free of cost on Special Request. ✧ All Jewelry made from Natural or Lab made Diamonds are Shipped with Insurance.
We have a 30-days return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You can always contact us for any return questions at firstname.lastname@example.org.
Since our designs are handcrafted, all returns will incur a 20% restocking fee. This fee covers the labor required to resize and polish the returned piece.
Securing the right ring size is key to your satisfaction. Consult our user-friendly ring size chart to guarantee a flawless fit.
We are proud to provide a lifetime warranty on each and every one of our pieces, so you can rest assured that we will lovingly care for your Touche Doree Fine jewelry whenever it needs servicing. We stand by our work.We will repair your jewelry whenever it needs repairing for as long as you own it.Also, you can send your jewelry to us at any time for a free thorough cleaning and inspection to ensure it is sparkling beautifully and in top shape.There are a few limitations to our warranty:
Our warranty does not include the replacement of lost center/focal stones. We recommend you obtain insurance in your piece for the unlikely event of a focal stone falling out or getting damaged.
Many of our pieces feature one-of-a-kind stones. If these stones become damaged, we will do our best to replace them with a comparable stone, but color and type may vary, depending on what we have available.
Clients are responsible for shipping costs (to and from our studio) for cleanings, inspections, and repair work. Please Note: Clients are responsible for import fees and customs charges in addition to shipping costs. Please check with your customs office about any fees that may be associated with having us repair your piece.
All repair work is free within the first two years of ownership (except the replacement of focal stones). After two years of ownership, we will charge a small labor fee and/or materials fee for your repair service.
If you wear fine jewelry daily, a little wear and tear are normal. Our repair specialists will evaluate your piece. If you need repairs that go beyond what’s needed for normal wear and tear, we’ll let you know about the labor costs and material fees associated with your service.
Repairs or polishing by third-party jewelers.
Please Note: The warranty is void if you take your piece to another jeweler for resizing or repair work.
✧ If your Touche Doree's Fine Jewelry piece needs repair, please contact us at email@example.com to ensure that it’s entered into our service schedule. Our highly skilled repair specialist will evaluate your piece and stay in open communication with you about the work that’s needed and any associated costs.✧ Feel free to reach out to us with any questions or if you need to pass on any additional information about the service you need. (You can find jewelry care tips here!)
30 Days Easy Return / Exchange
Free shipping over $1000
Gold Metal with Authenticity Stamp
Ethically & Consciously Crafted
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✦ The Ring Shown in the Picture Holds a Beautiful 2.48 CT Marquise Moissanite.
If you wanted to make one of a kind ring, wanted to customise any ring, or wanted more informartion about our services and product one on one. You can schedule a Virtual appointment with our Jewelry specialist.
Frequently asked Questions
Yes, we specialize in handcrafting a wide variety of unique and made-to-order pieces that tell stories with gemstones and gold.
Schedule and virtual appointment with out jewelry specialist to start.
Metal: As part of our commitment to environmental responsibility, ToucheDoree primarily uses recycled and re-refined precious metals in our fine jewelry. Our precious metals come from numerous sources, including post-consumer materials, such as existing jewelry, industrial-use metals, and electronics components; material from in-house recycling, refining, and product manufacturing or other secondary sources; and investment gold and gold-bearing products. Because our recycled and re-refined silver, gold, and platinum are refined back into their pure elements, they are of the same high quality as newly mined metals, without the level of degradation to our natural resources caused by new mining. Read more about our recycled gold, platinum, and silver.
Lab-Gorwn Diamonds: We only deal in Lab-Grown Diamonds. Lab-created diamonds are grown without negatively affecting native communities or the Earth. The use of water and the amount of land disturbed are also significantly lower during the creation of a lab-created diamond. For example, 4.88 gallons are used to create a 1-carat against the 126 gallons of water used for every 1-carat natural diamond.
Gemstones and Moissanite: We carry a variety of beautiful gemstones ranging from stunning sapphires and emeralds to lustrous pearls. We strive to offer colored gemstones that are sourced in alignment with safe working conditions and environmentally responsible principles. By continually working with our colored gemstone suppliers to improve standards and traceability, we strive to promote higher standards for gemstone sourcing to transform dangerous mining conditions and encourage responsible practices.
Yes Instalments are available with Shop pay checkout. You can pay in 6 Interest-free instalment.
Yes We do work in Moissanite as well as Lab-grown and Natural Gem Stones.
All rings are made to order and fully customisable. so if you like any design or ring setting and you wanted to change center stone size, type (i.e. You want Lab-grown Diamond instead of Moissanite, Or you need any gemstone like emerald, ruby, aquamarine, moonstone instead of moissanite) then its possible. you just need to contact our Jewelry Expert with product link and changes you need on product. our Jewelry expert will surly assist you with changes.
Yes, we offer rush order service so that you will get your jewelry before the best moment of your life. Please contact us our executives to get exact manufacturing timing at firstname.lastname@example.org.
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