We are committed to ensuring the swift delivery of Touche Doree products to you. Here’s what you can expect:

Bespoke Jewelry Crafting: Crafting each unique jewelry piece typically takes around 2 business weeks. Upon completion of manufacturing, we will seek your approval before proceeding with shipping.

Shipping and Delivery: Following dispatch, orders usually reach you within 6 to 9 business days. Please note that Touche Doree cannot be held responsible for any delays caused by severe weather or unforeseen circumstances. We do not deliver to PO boxes. Should you modify the delivery address with the shipping company while the parcel is in transit, any resulting delays will be your responsibility.

Free Delivery: We offer complimentary delivery to your designated address. However, please note that any duties or taxes imposed by local authorities are your responsibility.

Product Adjustments: If you wish to make any alterations to the product before dispatch, the manufacturing timeline will reset from day one.

Order Tracking:

Customer Service: For assistance with order tracking, kindly reach out to our customer service team at support@touchedoree.com. Thank you for choosing Touche Doree!